The exhibited products in ARTESANIASURBANAS.COM were chosen because of the quality of their design and the materials used.

PRODUCTS AVAILABILITY:

The web site photos are illustrative and do not represent exactly the actual stock. The availability of the products is periodically up dating, for being unique pieces, handmade and per unit.

When a solicited product is run out, ARTESANIASURBANAS.COM will communicate by mail to the buyer to inform the delay.

If the purchase is confirmed, the delivery will be made by the agreed means.

PACKAGE DAMAGED:

ARTESANIASURBANAS.COM guarantees the quality of their products and the chosen packaging to reach your hands in good conditions. Even though, there is the possibility of the package being damaged because of the transport.

If the package would be damage, the buyer should not accept it.

ARTESANIASURBANAS.COM is not responsible for robbery or total or partial lost of the delivery package.

PRICE AND PAY CONDITIONS:

The prices of all the exhibited products on ARTESANIASURBANAS.COM are expressed in dollars. The cost of the transport and the packaging is 15% of the total purchase, and it has to be paid by the client.

ARTESANIASURBANAS.COM reserves the right of modify the prices of the products that are exhibited in the web site in any time and without prior warning.

The products will be invoice with the price that is shown in the site at the moment of the purchase and ARTESANIASURBANAS.COM will inform you about the time the delivery will take –between 15 to 20 days- once the purchase is validated.

The purchase will be considerate validated when ARTESANIASURBANAS.COM gets the total payment of the purchase, by the agreed mean.

THE UNIQUENESS OF THE PIECES:

Although most of the exhibited products on ARTESANIASURBANAS.COM can be made more than once, for being handmade products, the client has to considerate that colors, measures and general design could suffer little changes in comparison to the originals pieces. Each product is unique and can not be identically reproducible.

However, ARTESANIASURBANAS.COM agrees to make all necessary efforts to keep the color, measure, stone or any of the characteristics of the required products.

PERSONAL DATA:

To make a purchase, the client must complete a register form with valid data, in order to be able to use the services that ARTESANIASURBANAS.COM offers.

ARTESANIASURBANAS will send the client the products through the chosen mean of transport. The amount is formed by the bought products plus the 15% for packaging and delivery.

If the required products are available, they will be sent when the purchase is validated. If any of the required products are not available and it generates a not expected delay, the client will be notified by mail.

At the moment of the delivery, ARTESANIASURBANAS.COM will inform the client about the data of the sending and insurance, to make easier for the client the follow on line the purchased products.­­

ARTESANIASURBANAS.COM reserves the right of modify unilaterally, on any time and without prior warning, the web site presentation and configuration, as well as the required conditions to use the site and its services.

PRIVACY POLITIC

The personal data that the user gives to ARTESANIASURBANAS.COM is included on automatic files, processed under strict rules of confidentiality and data protection.

The information is used by ARTESANIASURBANAS.COM with the purpose of improve the services y it can be used with statistical and commercial aims just for ARTESANIASURBANAS.COM. ARTESANIASURBANAS does not share, provide or inform about the personal data to other users.

The users could inform, anytime, of an actualization of their personal data.

The services of sending information by mail are authorizing by the user. In case of do not want to receive this kind of information, the user could inform this, to be automatically eliminated from the distribution list.